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Awards



2007 Excellence Award


Award for the best customer

satisfaction for:

2006 - 2005 - 2004 - 2003

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Contact

Escuela de Idiomas
Violeta Parra -

TANDEM Santiago®


Triana 853
Providencia

Santiago de Chile


Phones:

(56) 2-2364241 - 2369608

Fax:    (56) 2-2354481


Office opening hours:

Monday to Friday 9 a.m. to 7 p.m.

Saturday 9:30 a.m.  to 1 P.m.

tandemsantiago@gmx.net

info@tandemsantiago.cl


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Ski offers plus spanish coursespreparation courses dele chile

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Guestbook

On 18.04.2010 Sarah MacIsaac from Australia wrote:
Muchas gracias! Escuela, profesores y amigos - perfecto! Clearly I'll come back for a few lessons!
Besos Sarah

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Enrolment - Cancellation Conditions - Reimbursement


Click here to do a fast quotation or enrolment

Your quotation is only considered as enrolment if you make a deductable deposit of US$100 confirming the acceptance of our quotation.



Enrolment Details and Payment


Booking Conditions


How to Enrol
Please use our on-line Enrolment form or send it by fax. Deadline for the language courses is 9 days before the course starts. After this deadline we only accept direct enrolments at the school, filling up the courses.

After having received the enrolment form you will get a Pro Forma invoice in between 48 hours.
In order to book a language course, you must  send a none returnable deposit  of US$100. You can pay the deposit (all fees have to be paid by you) through


1. Money transfer to our bank account

You can wire the in the Pro Forma indicated Euro amount (equivilant to 100U$)  to our German Bank account


   Postbank Köln BLZ 370 100 50

   Account number 05004 37-504 

   SWIFT PBNKDEFF 370

   IBAN/BIC : DE90 3701 0050 0500 4375 04 PBNKDEFF

   Account Holder: Stefan Meffert


2. through Paypal
click here:




3. Credit cards
We can also charge your Visa, Master, Diner's or American Express credit card.

AMEX    visacard        Mastercard    Dinerscard
If you want to pay the reservation deposit by credit card, please download (click here) the  authorization form, fill it out, and send it to the following fax: (56) 2- 2354481.

4. Western Union

Alternatively the deposit can be send via Western Union, directed to Stefan Meffert in Santiago de Chile (you don't need any other indication!).

Please read carefully the cancellation conditions before you make the payment of the deposit. By making the deposit you accept these conditions.


Once received the deposit, we will send you the definitive confirmation with the complete lodging information and additional travel information by email.


Payment of the balance

Payment at school
The balance has to be paid within the first two days after course's start in cash, US$ bank check or with travelers checks or credit card. 
Payment to bank account
Alternatively you can wire the in the "Pro Forma" indicated Euro equivalence to our German Bank account:

    Postbank Köln BLZ 370 100 50
    Account number: 05004 37-504
    SWIFT PBNKDEFF 370

     IBAN/BIC : DE90 3701 0050 0500 4375 04 PBNKDEFF

    Account holder: Stefan Meffert

Get a 2% Discount on the total of your balance payment to the Postbank account and US Bank account done at least 7 days before your course starts! This discount applies only if no other special discounts are given.


NOTE:

Group courses need as minimum 2 students per level. In case your level does not have the minimum you will get individual classes reducing the booked intensity to half or you can choose to participate in the next lower group.

Cancellation conditions

Language Courses


Before Deadline
The cancellation of a language course more than 9 days before the start of the course will result in the lost of the US$ 100 deposit, which is charged as cancellation fee. But, if you want you can change the starting date of the course without any additional cost within the following 12 month after the original starting date. After this period, you have to pay the deposit again. In case in the meantime the prices became higher, you have to pay the difference.


Between Deadline and start of course

For cancellations of any program between deadline and course start the cancellation fee is fixed in the cost of 1 week of the booked program as listed in the valid price list, without considering any applied discounts.


After course start

We don´t make any reimbursement for reductions of the intensity the student had booked.


Programs of less than 4 weeks duration

Cancellation of started programs of 1-3 weeks will result in the charge of the billed course program. We regret we cannot reimburse money in case of program abortion caused by any unforeseen circumstances, which are not responsibility of the school and which might affect the student and may force him/her to interrupt or end a course early, like illness, change of plans etc. for courses and lodgings lasting less than 4 weeks.


Programs lasting 4 weeks or longer

In case of abortion of started programs lasting 4 weeks or longer, we reimburse the difference between the realized and the paid program less the cost for one week of the same program as listed in the valid price list, without considering any applied discounts.


Lodging


Family lodging, shared apartments and furnished apartments:

Students have to pay one additional week above the time they actually stayed.

Hotels in Santiago:

Students only pay the time they stayed or 1 day for “no show up”.

Hotels in Ski Resorts:
Hotels in the ski resorts have their own reservation and cancellation policies. Please see their Home pages for details. Payments have to be made directly to the Hotel.

Reimbursements

We regret we cannot reimburse money in case of program abortion caused by any unforeseen circumstances, which are not responsibility of the school and which might affect the student and may force him/her to interrupt or end a course early, like illness, change of plans etc. for courses and lodgings lasting less than 4 weeks. In case of abortion of programs lasting 4 weeks or longer, we reimburse the difference less the cost for one week of the same program, as listed in the valid price list, without considering any applied discounts.


  




© Escuela de Idiomas Violeta Parra 2008